How can I submit a return request?Updated 7 months ago
To submit a return request, please contact us. You'll need the following information in order to submit your request.
Order Number - Your order number can be found in your order confirmation email.
Email Address - You’ll need to provide the email address that was used to place your order.
We ask why you are requesting the return and that you only return unopened bottles with the safety seal around the bottle cap fully intact. We’ll happily issue a prepaid return label at no cost to you.
All returns must be approved and processed with our company-issued return shipping label to ensure proper tracking and processing of the return. If a customer does not use our company-issued return label and return procedure, their return may not be processed and a refund may not be issued.