Shipping and Returns

Do you ship internationally?

Unfortunately, we only ship to the US and Canada at this time.

Do you ship to Canada?

Yes, we ship to Canada! If you try to order from our website you should see the option to ship to Canada along with the fee ($20). Customers are responsible for any VAT, taxes, tariffs, or duties imposed by local customs offices.

My order was delivered, but I don't have it or can't find it.

This is the most common delivery issue!. You might have to wait 1-2 business days and see if the carrier actually delivers it. We've noticed that in certain cases sometimes is marked it as delivered (2-3 days) the day before it actually is. If the pr

How do I track my order?

You can track your order on our Help Center or by clicking the link provided in your automatic email with the tracking information. Please Note: If your order has not shipped, information will not be available. Information will be updated after it ha

How long does shipping take?

We generally ship orders out within 1 business day. Our business days are Monday through Friday. Most customers receive their package within 3 business days of the ship date. You’ll receive an automatic email with the tracking information once a trac

What is your shipping policy?

We strive to get your orders to you swiftly. Orders placed before noon (EST) are shipped out the same day, while those placed after noon will be processed and dispatched the next business day. Please allow up to 24 hours for tracking information to b

What is your return policy?

If you are unsatisfied with your purchase for any reason within 30 days of your first order, please contact us with your Order Number (example: #12345) and we'll promptly guide you through the return/refund process. We ask that you return unopened bo

How can I submit a return request?

To submit a return request, please contact us. You'll need the following information in order to submit your request. Order Number - Your order number can be found in your order confirmation email. Email Address - You’ll need to provide the email ad

How do I make changes to my shipment?

In limited cases, we are able to make changes to an order prior to being shipped. If your order has not shipped and you need to make a change, please contact us ASAP for available options. Once a package is shipped or in the final stage of fulfillmen