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How can I manage my subscription?Updated 7 months ago

Very Easy! 

First things first, you'll want to log into your  account (if you need to create an account, you can do that here using the email address that you ordered with.)
 
Once you're logged into your account, you should see "Subscriptions". Once you're in the subscriptions portal, you can see any active and inactive product subscriptions. 
 
Click Manage Subscription if you’d like to edit the product, quantity, or ship date. 

Adding a Product
On the right-hand side in the Subscriptions tab, you should see an option to "Add Products". 

Swap a Product
Click "Manage Subscription" on the product that you want to swap out, Then on the next page click that product image again to edit. You should now see the option to edit or swap the product out. 

Cancel, Skip, or Remove a Product
Click "Manage Subscription" on the product that you wish to edit. Then on the next page, you can either "Cancel" that item or "Skip" it.

If you have multiple items on your subscription and wish to cancel all of them, you'll need to cancel each item individually or send us a message and our team would be glad to help. 

Updating the Shipping Address
1. Once you're logged into your account, click "Subscriptions" on the left. 

2. Then once you're in the Subscription Portal, click on the "Shipping Addresses" tab on the right-hand side. 

3. Select the Address you'd like to update then click "Edit Shipping Address" and follow the steps on the screen.  

How to Update Payment Information / Billing information
1. Once you're logged into your account, click "Subscriptions" on the left. 

2. Then once you're in the Subscription Portal, click on the "Billing" tab on the right-hand side. 

3. Select the payment method you'd like to update then click "Edit" and follow the steps on the screen. 

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